Innovative Service
Grow margins and scale customer service. Universal Reception bolsters your service offerings by providing guests with on-site, touchless kiosk™ and mobile options for scheduling services, checking in, exchanging documents, and getting update notifications. These tools enable better social distancing and improve control over traffic flow while helping you maximize your daily schedule.
Touchless Kiosk™ + Mobile Scheduling:
- Provide options for scheduling and checking in
- Choice of on-site kiosks, home PCs, or personal mobile devices
- Facilitate video, chat, and in-person meetings
- Manage appointments, schedules, and availability
Intuitive Service Management
- Equip staff to manage Real-time appointment queues
- Manage wait times and traffic flow with notifications and reminders
Streamlined Service Fulfillment
- Serve guests via video, chat, phone, or in-person appointments
- Secure appointment portal for communication and encrypted document exchange
Enhanced Product Management
- Quickly add, remove and edit services and requirements
- Offer on-site, phone or virtual meetings
- 3rd party software integration
Equitable Service Delivery
- Multiple language support
- ADA compliant
Schedule a demo TODAY and see how Universal Reception can help you.
FEATURES:
Flexible Deployments
Unlimited Service Providers
Easy content and service updates
Scheduled and walk-in appointments
Outlook & Google calendar integrations
Health & Safety
Touchless Kiosk™ technology
Seamless mobile integration
Mobile alerts reduce on-site waiting
Service Accessibility
ADA compliant
Equitable service delivery
Multi-language capability
Security & Privacy
Encrypted communication
Improve staff safety with virtual meetings
Own and protect data with on-site deployments
Affordability
Low per-guest cost
Reduced administrative costs